Returns & Exchanges
We want you to be 100% satisfied with your Hard Jewelry™ pieces, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Please ensure all original packaging and security tags are intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely place your jewelry in its original pouch and box, ensuring it is protected from damage during transit.
Drop Off the Package
Print your prepaid shipping label, attach it to the package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing